Support
Download Dragoncoil on the App StoreGet Dragoncoil on Google Play
Need help, found a problem, or want to ask about or delete data in a support conversation? Contact us by email.
Contact support
Email handstar.support@gmail.com. To help investigate a problem, you may choose to include the app version, device model, operating-system version, steps to reproduce, and screenshots. Please do not send passwords, payment information, or other unnecessary sensitive data.
Game-data note
The game has no account or cloud save. Progress and audio settings stay on your device and can be deleted in Settings > About & Privacy in the app.
FAQ
What kind of game is Dragoncoil?
Dragoncoil: Snake Dungeon is a swipe-based snake roguelike. Guide five elemental dragons through grid dungeons, eat dragon hearts to grow, defeat bosses, and bring back Dragon Crystals to unlock new dragons, difficulties and permanent upgrades.
Can I play offline?
Yes. Expeditions, progress and settings all run on your device, with no account. Ads, purchases and Restore Purchases need an internet connection and the platform store.
How do I unlock new dragons and difficulties?
You start with the Fire Dragon on Easy. Reaching floors 5, 10, 15 and 20 on Easy lets you unlock the Ice, Volt, Earth and Ghost Dragons for 250, 500, 850 and 1,300 Crystals. Hard needs floor 20 on Easy and 1,600 Crystals; Abyss needs floor 20 on Hard and 3,000 Crystals.
Can I revive after dying?
Once per expedition, either by watching a rewarded ad or by spending 60 Crystals. After buying Remove Ads, revives use Crystals only.
What can I buy in the game?
The game is free to download. The shop offers three optional items: Remove Ads (one-time, permanent), 1,200 Crystals (consumable), and a DLC with five alternate dragon skins. Prices are shown by the App Store or Google Play.
Will my purchases carry over to a new phone or a reinstall?
Remove Ads and the skin DLC can be recovered with Restore Purchases in the shop, using the same store account on the same platform; Apple and Google purchases do not transfer between each other. Crystals and progress are stored only on the device and cannot be recovered after deleting the app, clearing its data or switching devices.
How do I delete my game data?
Go to Settings > About & Privacy and choose Delete local game data. This clears progress, Crystals and audio settings and cannot be undone. There is no cloud save, and the developer has no copy of your data.
Which languages are supported?
The interface is available in Traditional Chinese, Simplified Chinese and English, switchable in Settings.